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Are your actions in the online casino labeling you a bonus hunter?

There is an ongoing battle between online casinos and the Bonus hunters the casinos have to constantly monitor player activity to keep bonus hunters from ripping them off and when they see a read flag they will freeze your account and ask questions later.

You may be completely unaware that your playing activity may get you labeled a bonus abuser.Here are a few ways to avoid getting labeled a bonus hunter and what to do if you already have.

  • Never open multiple accounts if you get a new computer or your computer crashes and you need to download your favorite Casinos software again make sure you use the same account # and e-mail or user ID
  • Do not cash out before you fulfilled wagering requirement. Every player who wants to withdraw winnings must first comply with these conditions especially if a bonus is involved. Read the fine print, If you try to withdraw before meeting the requirements, the casino will throw up a red flag.
  • Unusual activity - Gamble normal, a sudden jump in the amount you wager is a red flag

  • Credit card irregularities Make sure you have the proper information.
  • Multiple Sites Many online casinos operate more than one site and share a database, so if you had credit card troubles at one Casino they may flag you at another.

What to do

  • No Bonus Yet? Give it time. After you open the account, it may take a while to receive confirmation. And at many casinos, the bonus is not automatic. You have to ask for it.
  • I'm Locked out Your account has been frozen and you believe you met all the requirements of the casino or you may have accidentally committed one of the red flags above. Contact the casino's customer service department with a friendly letter. If you start flinging accusations around at this stage, they won't be much inclined to help.
  • Be clear about your problem The more clearly you state your case the easier and more accurately it will be resolved. The fact is that the majority of offshore online casinos are located in either the Caribbean or Central America. Spanish is the native language for the majority of the customer service representative's and English a second language.
  • Be patient Give the casino a fair amount of time to investigate and get back to you. There could be a logical explanation - perhaps an error in their accounting department or a computer glitch.

 

We hope this article helps clear up any questions you may have had and if something is not coverd here let us know we will try to get you an answer.

   
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